• 1

Frequently Asked Questions

Where do I go for updated school information during the distance learning period?
Loyola is doing its best to keep all of the ever-changing information updated. The school is sending regular updates directly to families over email. You may also consult the Daily Bulletin and your son’s Loyola Distance Learning Community Moodle page for additional information.

ACCESSING THE SCHOOL

Will my son be able to access the building to collect his personal items?
Our Building Manager and Administration are currently investigating ways for safe access in order to retrieve personal items. Because NDG and CSL have been particularly hit hard, we are currently exploring all options while also complying with government guidelines.  Please know, that as soon as we know it is safe to enter the building again, we will inform you.

CONTACTING THE SCHOOL

If I have a general question, who do I direct it to?
Please send any general questions you have to This email address is being protected from spambots. You need JavaScript enabled to view it.

If I have a financial question, who do I direct it to?
Please send any financial questions you have to This email address is being protected from spambots. You need JavaScript enabled to view it.

I have sent inquiries to the school, but haven't heard back yet. When should I expect a response?
At Loyola, we are doing our utmost to reply to email messages within 24 hours during business hours. If you do not receive a reply, please contact Mr. Malone at This email address is being protected from spambots. You need JavaScript enabled to view it..

What is the procedure for obtaining a copy of my Loyola transcripts?
Please register your request by completing this online form: https://loyolaforms.formstack.com/forms/transcript
Unfortunately, with highly restricted access to the school, student files are less accessible at this time. Therefore, transcript requests may take a little longer than usual to fulfill. However, we would ask that you please go ahead with your request online and we will contact you as soon as we are able to complete it. If your request is urgent, please make this clear.

COVID-19

If someone in our family tests positive for the COVID-19 virus, what do we do?
We ask that you please:

1.   Review the relevant COVID-19 information documents - few examples are linked below:

2.   Call the provincial COVID hotline at 1-877-644-4545, and follow the instructions you are given.

3.   Inform Ms. Connie Di Iorio at This email address is being protected from spambots. You need JavaScript enabled to view it.

PRAYERS

How do I suggest a prayer intention for inclusion in the daily Morning Prayer posting on the Loyola Distance Learning Community Moodle page?

To suggest a prayer intention, please email it directly to Mr. Malone at This email address is being protected from spambots. You need JavaScript enabled to view it.

Will it be possible to join other members of the school community in prayer virtually during the distance learning period?
Yes, please feel free to join one or both prayer sessions, by clicking on them below:
Rosary on Thursdays at 4:00 pm
Examen on Friday mornings, or Thursday morning if there are no classes on Friday

What is suggested regarding Holy Week observance opportunities for the school community?
The Loyola Campus Ministry Team has assembled a “menu” of live stream options for Holy Week observance. 

The link I receive over email to the Morning Prayer doesn’t seem to be working. How can I access the Morning Prayer?
To access the Morning Prayer, visit the Loyola Distance Learning Community Moodle Page and click on Morning Prayer/Daily Bulletin